Returns & Exchanges

At Pet Doors, we want you to be completely satisfied with your fashion purchase; if a piece doesn't fit your style, you can return it within 30 days of delivery. All items must be in their original, unworn condition with tags still attached to qualify for a full refund.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Pack and Ship

Place the items in their original packaging and drop them off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing